GİZLİLİK POLİTİKASI

This Privacy Policy describes how Grand Industrial Solutions ("Company", "we", "our", or "us") collects, uses, stores, and protects personal data through our website [www.grandindustrialsolutions.com] (the "Website").

Grand Industrial Solutions is committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK – Law No. 6698).

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Data Controller

For the purposes of applicable data protection laws, the data controller is:

Grand Industrial Solutions
Email: info@grandindustrialsolutions.com

2. Information We Collect

We may collect the following categories of personal data:

a) Information You Provide Voluntarily

Full name
Company name
Email address
Phone number
Address
Message content submitted via contact forms
Any additional information you choose to provide

b) Automatically Collected Data

IP address
Browser type and version
Device type
Operating system
Referring website
Pages visited and time spent
Date and time of access

c) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analyze user behavior.

3. Purpose of Processing

Your personal data may be processed for the following purposes:

Responding to inquiries and quotation requests
Providing information about diesel generators, engines, alternators, spare parts, components, chassis, canopies, containers, and related services
Managing business communications
Improving website performance and user experience
Sending newsletters and marketing communications (subject to consent)
Ensuring website security
Complying with legal obligations

4. Legal Basis for Processing

Under GDPR and KVKK, we process personal data based on:

Your explicit consent
Performance of a contract or pre-contractual steps
Compliance with legal obligations
Legitimate interests of Grand Industrial Solutions

5. Data Sharing and Transfers

Grand Industrial Solutions does not sell or trade personal data.

We may share data with:

IT and hosting service providers
Analytics and email service providers
Legal and regulatory authorities when required

If personal data is transferred outside Türkiye or the European Economic Area, appropriate legal safeguards are implemented.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable laws.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

However, no method of data transmission over the internet is entirely secure.

8. Your Rights

In accordance with GDPR and KVKK, you may have the right to:

Learn whether your personal data is processed
Request access to your data
Request correction of inaccurate data
Request deletion or destruction of data
Object to processing
Withdraw consent at any time
Request data portability

Requests may be submitted to:
info@grandindustrialsolutions.com

9. Third-Party Links

Our Website may contain links to third-party websites. Grand Industrial Solutions is not responsible for their privacy practices.

10. Children's Privacy

Our Website is not intended for individuals under 18 years of age.

11. Changes to This Privacy Policy

Grand Industrial Solutions reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

COOKIE POLICY

This Cookie Policy explains how Grand Industrial Solutions uses cookies and similar technologies on its Website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

2. Types of Cookies We Use

Essential Cookies – Required for core website functionality.

Analytical Cookies – Used to analyze traffic and improve performance (e.g., Google Analytics).

Functional Cookies – Remember your preferences and settings.

Marketing Cookies – Used for marketing and advertising purposes, where applicable.

3. Managing Cookies

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

4. Third-Party Cookies

Some cookies may be placed by third-party service providers such as analytics platforms.